PRIVACY POLICY

Unique Campers RV (“Unique Campers RV,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, request information about our inventory or services, apply for financing, submit a trade-in request, create an account, make a purchase, or otherwise interact with Unique Campers RV.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect personal information directly from you, automatically when you use our website, and from third-party service providers.

Information You Provide to Us

Depending on how you interact with us, we may collect:

  • Your first and last name
  • Email address
  • Telephone number
  • Mailing or billing address
  • ZIP or postal code
  • Account login information
  • Information included in messages or inquiries
  • RV preferences and inventory interests
  • Trade-in information, including vehicle or RV details
  • Service and parts-request information
  • Appointment information
  • Purchase, order, and transaction information
  • Marketing and communication preferences
  • Reviews, testimonials, photographs, or other content you submit
  • Any other information you voluntarily provide to us

Please do not submit sensitive information through a general contact form unless the form specifically requests that information.

Financing Information

When you request financing or submit a financing application, you may be directed to a third-party lender, financing platform, or other financial service provider.

Those third parties may collect information such as your date of birth, Social Security number, income, employment information, credit information, driver’s license information, banking information, or other financial details. Information collected directly by a third-party financing provider is governed by that provider’s own privacy policy and terms.

We may receive limited information regarding the status of your application or the financing products in which you expressed interest.

Payment Information

When online payment functionality is available, payment information may be collected and processed by a third-party payment processor. We may receive transaction details, such as the amount paid, products purchased, payment status, billing address, and limited payment-card information.

We generally do not directly store complete credit or debit card numbers.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

  • Internet Protocol address
  • Browser type and version
  • Device type and operating system
  • General geographic location
  • Referring website
  • Pages viewed
  • Links clicked
  • Date and time of visits
  • Time spent on particular pages
  • Search activity
  • Shopping-cart or account activity
  • Advertising and analytics identifiers
  • Information about how you interact with our website and advertisements

We may collect this information using cookies, pixels, tags, web beacons, server logs, local storage, analytics tools, and similar technologies.

2. HOW WE USE INFORMATION

We may use personal information to:

  • Respond to questions and requests
  • Provide information about RVs, campers, parts, accessories, financing, trade-ins, consignment, and service
  • Schedule appointments or service
  • Process transactions and fulfill orders
  • Create and manage customer accounts
  • Provide quotes, availability information, and product recommendations
  • Evaluate or facilitate trade-in, consignment, or financing requests
  • Communicate about purchases, appointments, applications, or services
  • Send promotional emails, text messages, or other marketing communications when permitted
  • Personalize your website experience
  • Measure website traffic and performance
  • Understand customer interests and website usage
  • Improve our website, inventory, products, advertising, and services
  • Detect and prevent fraud, security incidents, and misuse
  • Maintain business, tax, accounting, and transaction records
  • Enforce our policies and agreements
  • Comply with legal and regulatory obligations
  • Protect our customers, employees, property, and legal rights
  • Complete a business transaction such as a merger, acquisition, financing, or sale of assets

We may also use information for another purpose disclosed when the information is collected or with your consent.

3. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to operate website features, remember preferences, understand website performance, measure advertising effectiveness, and provide more relevant content or advertising.

Cookies may include:

  • Essential cookies, which are needed for website functionality, security, shopping-cart features, account access, and form submissions.
  • Analytics cookies, which help us understand website traffic and user activity.
  • Preference cookies, which remember selections and settings.
  • Advertising cookies, which may be used to measure campaigns or deliver advertising based on browsing activity.

Most browsers allow you to block, limit, or delete cookies through your browser settings. Blocking certain cookies may prevent some website features from functioning properly.

Our website may also use third-party analytics or advertising services. These providers may collect information about your activity over time and across different websites, subject to their own privacy policies.

4. HOW WE DISCLOSE INFORMATION

We may disclose personal information to:

Service Providers

We may disclose information to companies that provide services on our behalf, including:

  • Website hosting and maintenance
  • Customer relationship management
  • Inventory-management systems
  • Form and communication services
  • Email and text-message platforms
  • Analytics and advertising
  • Payment processing
  • Financing and lending services
  • Appointment and service-management systems
  • Fraud prevention and website security
  • Data storage and backup
  • Professional, accounting, insurance, and legal services

These providers are permitted to use information as necessary to provide services to us and as otherwise allowed by their agreements and applicable law.

Financing Providers and Business Partners

When you request financing, insurance, warranties, delivery, trade-in assistance, or another third-party service, we may disclose relevant information to lenders, financial institutions, manufacturers, warranty providers, insurers, transportation providers, or other business partners involved in fulfilling your request.

Legal and Safety Disclosures

We may disclose information when we reasonably believe it is necessary to:

  • Comply with applicable law, court orders, subpoenas, or legal processes
  • Respond to lawful requests from government authorities
  • Investigate fraud or illegal activity
  • Enforce our agreements or policies
  • Protect the rights, safety, and property of Unique Campers RV, our customers, or others

Business Transfers

Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.

5. SALE OR SHARING OF PERSONAL INFORMATION

We do not sell personal information in exchange for money.

Some analytics or advertising activities may be considered a “sale,” “sharing,” or use for targeted advertising under certain state privacy laws, even when no money is exchanged.

Where required by applicable law, you may request to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising. You may submit a request using the contact information at the end of this Privacy Policy.

6. EMAIL, TELEPHONE, AND TEXT COMMUNICATIONS

When you provide your contact information, we may communicate with you about your inquiry, appointment, purchase, financing request, trade-in, service request, or account.

Where permitted by law and consistent with your selections, we may also send promotional communications about inventory, events, discounts, products, or services.

You may unsubscribe from marketing emails by using the unsubscribe link included in the email.

You may opt out of marketing text messages by replying STOP. Message and data rates may apply. Opting out of marketing communications will not prevent us from sending transactional or service-related messages when permitted.

Consent to receive marketing communications is not a condition of purchasing goods or services.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete transactions and provide requested services
  • Maintain customer and business records
  • Comply with legal, tax, accounting, and regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Prevent fraud and protect our business

Retention periods may vary based on the type of information, the nature of our relationship with you, and applicable legal requirements.

8. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. You should use caution when transmitting personal information online and protect your account credentials.

9. YOUR PRIVACY CHOICES

Depending on your location and applicable law, you may have the right to request that we:

  • Confirm whether we process your personal information
  • Provide access to personal information we maintain about you
  • Correct inaccurate personal information
  • Delete certain personal information
  • Provide a portable copy of certain information
  • Opt you out of the sale or sharing of personal information
  • Opt you out of targeted advertising
  • Limit certain uses of sensitive personal information
  • Withdraw consent where processing is based on consent

These rights may be subject to exceptions and limitations under applicable law.

To protect your information, we may need to verify your identity before processing a request. You may also use an authorized agent to submit a request when permitted by law. We may request documentation establishing the agent’s authority.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

10. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, when those laws apply to Unique Campers RV.

These rights may include:

  • The right to know the categories and specific pieces of personal information collected
  • The right to know the sources from which information was collected
  • The right to know the purposes for collecting, using, selling, or sharing information
  • The right to know the categories of third parties to which information was disclosed
  • The right to request deletion of personal information
  • The right to request correction of inaccurate information
  • The right to opt out of the sale or sharing of personal information
  • The right to limit certain uses or disclosures of sensitive personal information
  • The right not to receive discriminatory treatment for exercising privacy rights

These rights are subject to applicable exceptions. For example, we may retain information necessary to complete a transaction, comply with law, maintain records, detect security incidents, exercise legal rights, or fulfill another permitted purpose.

11. DO NOT TRACK AND GLOBAL PRIVACY CONTROL

Some web browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

Where required by applicable law, we will process legally recognized browser-based opt-out preference signals, such as Global Privacy Control, as requests to opt out for the browser or device sending the signal.

12. THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites, financing platforms, manufacturers, social-media platforms, maps, videos, or other services.

We do not control the privacy, security, or data-handling practices of third parties. This Privacy Policy does not apply to information collected by third-party websites or services. You should review their privacy policies before providing personal information.

13. CHILDREN’S PRIVACY

Our website and services are intended for a general audience and are not directed to children under 13 years of age.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

14. INFORMATION FROM OUTSIDE THE UNITED STATES

Unique Campers RV is based in the United States. If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Data-protection laws in those countries may differ from the laws in your country.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technologies, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.

16. CONTACT US

For questions about this Privacy Policy, our privacy practices, or a privacy request, contact:

Unique Campers RV
824 Atlantic Street
Roseville, CA 95678
Phone: (916) 740-1255

You may also contact us through the contact form on our website.